Groupe Laplante. (“we”, “our”, “us”, “Groupe Laplante”) places great importance on the protection of personal information. Accordingly, we implement measures to ensure compliance with privacy principles and requirements, in accordance with applicable privacy laws.
This Privacy Policy (the “Policy”) applies to all personal information that Nettoyage S.A.S. collects or processes about users (“you”, “your”) through its website, https://qualinet.ca/, and all of its subdomains (collectively, the “Site”). Nettoyage S.A.S. is committed to protecting your privacy by adhering to this Policy.
By using the Site, you expressly consent to the collection, use, disclosure, retention, and destruction of your personal information in accordance with this Policy.
This Policy outlines the privacy practices adopted by Groupe Laplante regarding the personal information collected as part of its operations. The objectives of the Policy are to:
Personal information means any information about an individual that allows them to be identified directly or indirectly.
Sensitive personal information means any personal information with a high expectation of privacy, particularly due to the potential harm in case of a privacy incident. Examples include: financial information, medical information, social insurance number, sexual orientation, etc.
You may consent to the collection, use, and disclosure of your personal information in various circumstances, including when you:
If your personal information is to be used or disclosed for purposes other than those specified in this Policy, Groupe Laplante must obtain your prior consent (implicit or explicit), unless otherwise authorized or required by law.
You may withdraw your consent to our use, disclosure, or other processing of your personal information by contacting the Privacy Officer listed in Section 12. In such cases, we may be unable to provide you with certain services or assistance if your information is required. We will explain the consequences of your decision to help you make an informed choice.
Personal information collected or provided in connection with the Site is obtained, disclosed, retained, and destroyed in accordance with this Policy. Groupe Laplante may also process this information in compliance with applicable privacy laws, particularly to fulfill its responsibilities.
Groupe Laplante may collect and process personal information about you for the following purposes:
Personal information may also be used and disclosed for the following additional reasons:
If you provide your email address, an anonymized hash may be sent to the Gravatar service to verify if it’s in use. Gravatar’s privacy policy is available here.
We may share your personal information with third parties, including service providers, who assist us in our operations. This includes, for example, web hosting, IT development, or insurance services.
In such cases:
We may also disclose your personal information under the following circumstances: (i) as part of legal proceedings, to a regulatory or government authority, self-regulatory body, or as otherwise required by law; (ii) when necessary to protect our rights; (iii) or in any other situation provided by law.
Your personal information may be disclosed to service providers (e.g., cloud services) operating outside Québec, such as in other Canadian provinces or the United States. Although privacy laws in these jurisdictions may differ from Québec’s, we take all reasonably necessary measures to ensure adequate protection. However, these jurisdictions may allow access by authorities or impose additional rules. By using the Site, you consent to
such transfers.
For more information on how we manage transfers outside Québec/Canada, contact our Privacy Officer (see section 12).
To ensure the proper functioning of your browsing experience on our Site, our servers exchange technical information with your device’s browser (computer, tablet, or smartphone). This information is stored as small text files called cookies.
Essential cookies are required for our Site to function properly. Without them, the Site or some features may not work. These are necessary for security and consistency. Therefore, they are mandatory.
Optional cookies are disabled by default unless you consent to them. By clicking ”Preferences”, you can accept or reject these cookies which enable additional functionality. More details are available in that section.
Most web browsers allow you to manage your cookie preferences. You can configure your browser to refuse or delete cookies. Other tracking technologies may also be managed similarly. Please note that disabling certain cookies may impact your ability to use our Site or its features.
Groupe Laplante uses social media platforms to allow you to follow us or add us to your contact list. We have access to pages and profiles based on your chosen settings, as outlined in the platforms’ privacy policies and terms of use. We may receive notifications and see links or posts where we are tagged.
Please review your social media privacy settings to control the information accessible to Groupe Laplante and to protect your privacy as desired. By adjusting these settings, you can manage who sees your information and interacts with your content. Groupe Laplante is not responsible for the privacy practices of these platforms. We encourage you to review their privacy policies.
Groupe Laplante is responsible for the personal information it legally holds. To that end, Groupe Laplante has:
Personal information is stored in reasonably secure environments based on its nature. We also limit data collection to what is outlined in this Policy.
Our policies and procedures are regularly reviewed and updated as needed. These include, but are not limited to:
Only our employees and authorized third parties (collectively “Contractors”) may access personal information under our control. We require all employees and Contractors handling personal information to take appropriate precautions to ensure its security.
Despite our efforts to protect your information, unauthorized third parties may unlawfully intercept data or security breaches may occur. Therefore, we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or for longer if required or permitted by law (e.g., to meet legal obligations, protect our rights, or enforce this Policy). When your personal information is no longer needed, we implement reasonable measures to securely destroy it, subject to legal exceptions.
Our Site may contain hyperlinks to third-party websites. Clicking on these links will redirect you to external sites, which are not covered by this Policy and may have different privacy policies and practices. We recommend reviewing the privacy policies of these other websites before providing personal information. Groupe Laplante provides these links for your convenience only and is not responsible for the privacy practices of these third parties.
Access, Modification, Withdrawal of Consent to Personal Information, and Complaints
Under privacy laws, you have rights concerning your personal information held by us. These include:
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. We update it as required by law or when we receive new information from you.
Please inform us of any changes so we can keep our records current. To exercise any of the above rights, contact our Privacy Officer by email as indicated in Section 12. All requests will be handled in accordance with applicable laws and regulations.
If you have any concerns, questions, requests, or complaints regarding this Policy or the handling of your personal information, or if you wish to access, correct, or withdraw your consent to your data, please contact our Privacy Officer:
Privacy Officer
998, rue du Parc, Thetford Mines, QC, G6H 1A3
(QC) G6P 1T3
Email: Click here
Phone:: 1 844 880-9911
Our Privacy Officer will review your request and may contact you for additional information. We will notify you of the outcome of your inquiry.
Groupe Laplante reserves the right to update this Policy at any time. Any changes will be posted on our Site and take effect upon publication. If necessary, we will take reasonable steps to notify individuals of significant changes. If you disagree with the updates, you must stop accessing and using the Site before the changes take effect. Continued use of the Site constitutes acceptance of the revised Policy.
You may contact our Privacy Officer for the most recent version of this Policy.
RBQ : 8108-6662-03
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