To consult the Privacy Policy for our branches serving Mauricie, click here (Trois-Rivières)
To consult the Privacy Policy for our branches serving Thetford Mines, click here (THETFORD)
To consult the Privacy Policy for our branches serving Drummondville and Saint-Hyacinthe, click here (DRUMMONDVILLE)
To consult the Privacy Policy for our branches serving Victoriaville, click here (VICTORIAVILLE)
Groupe Qualinet Inc. (“we“, “our“, “us“, “Groupe Qualinet“) places great importance on the protection of personal information. To this end, we implement measures to ensure compliance with principles and requirements regarding the protection of personal information, in accordance with applicable privacy legislation.
This privacy policy (the “Policy“) applies to all personal information that Groupe Qualinet collects or processes about users (“you“, “your“) through its website, https://qualinet.ca/, including all its subdomains (collectively, the “Site“). Groupe Qualinet cares about your privacy and is committed to protecting it by adhering to this Policy.
By using the Site, you expressly consent to the collection, use, disclosure, retention, and destruction of your personal information in accordance with this Policy.
This Policy outlines the privacy practices implemented by Groupe Qualinet regarding personal information collected during the course of its operations. The objectives of the Policy are to:
Personal information means any information concerning an individual that allows them to be directly or indirectly identified.
Sensitive personal information means any personal information with a high degree of reasonable expectation of privacy, particularly due to the potential harm to the individual in the event of a confidentiality incident. Examples: financial data, medical information, social insurance number, sexual orientation, etc.
You may consent to the collection, use, and disclosure of your personal information in various ways, including when you:
If your personal information is to be used or disclosed for purposes other than those specified in this Policy, Groupe Qualinet must obtain your prior consent (implicit or explicit), unless otherwise authorized or required by law.
You may withdraw your consent to our use, disclosure, or other processing of your personal information by contacting our Privacy Officer (see Section 12). In such cases, we may be unable to provide you with certain services or assistance if the information is required. We will inform you of the consequences of your decision so that you can make an informed choice.
Personal information collected or provided in connection with the Site is obtained, disclosed, retained, and destroyed in accordance with this Policy. Groupe Qualinet may also process this data in compliance with privacy laws, particularly to fulfill its responsibilities.
We may collect and process your personal information for the following purposes:
Personal information may also be used and disclosed for:
If you provide your email address, an anonymized hash may be sent to the Gravatar service to check for its use. Gravatar’s privacy policy is available here.
We may share your personal information with third parties, including service providers, who assist us in our operations. This may include web hosting, IT development, or insurance services.
If so:
We may also disclose your personal information in the following circumstances:
(i) as part of legal proceedings, to a regulatory or government authority, to a self-regulatory body, or to any other authorized party under the law;
(ii) when necessary to protect our rights;
(iii) or as otherwise required or permitted by law.
Your personal information may be disclosed to service providers such as cloud service providers operating outside Québec, including in other Canadian provinces or the United States. While these jurisdictions may not offer the same privacy protections as Québec, we take all reasonably necessary steps to ensure adequate protection. However, your data may be accessed by authorities in those jurisdictions or subject to additional local rules.
By using the Site, you consent to the transfer of your personal information outside Québec and to the above. For more information, contact our Privacy Officer listed in Section 12.
To ensure the proper functioning of your browsing experience on our Site, our servers exchange technical information with your device’s browser (computer, tablet, or smartphone). This information is stored as small text files called cookies.
Essential cookies are necessary for the Site to function properly. Without them, the Site or certain features may not work. These are critical for maintaining security and consistency. Their activation is mandatory.
Optional cookies are disabled by default unless you consent to their use. By clicking “Preferences”, you may choose to accept or reject these cookies, which support additional functionality. Details on these cookies are available in that section.
Most web browsers allow you to manage your cookie preferences. You can configure your browser to refuse or delete cookies. Other tracking technologies may be managed similarly. Note that disabling certain cookies may impact your experience or ability to use some Site features.
contact list. We have access to pages and profiles based on your selected privacy settings, as outlined in the platform’s privacy policies and terms of use. We may also receive notifications and access to links or other posts where we are tagged.
Review your social media privacy settings to control the information accessible to Groupe Qualinet and adjust them if needed. Adjusting these settings helps you manage who can see your information and interact with your content.
Please note that Groupe Qualinet is not responsible for the privacy practices of these social media platforms. We encourage you to review their privacy policies.
Groupe Qualinet is responsible for protecting the personal information it legally holds. To this end, Groupe Qualinet has:
Personal information is stored in a reasonably secure environment, depending on its nature. We also limit data collection in accordance with this Policy concerning the Site.
Our policies and procedures are reviewed and updated as needed. They include:
Only our employees and duly authorized third parties (“Contractors“) may access the personal information under our control. We require all employees and Contractors to take appropriate precautions to protect personal information.
Despite our efforts, unauthorized third parties may unlawfully intercept data or breaches may occur. Therefore, we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or for longer if required or permitted by law (e.g., to meet legal obligations, protect our rights, or enforce this Policy).
When no longer required, we implement reasonable measures to securely destroy the data, subject to legal exceptions.
Our Site may include hyperlinks to websites operated by third parties. Clicking these links takes you outside Groupe Qualinet’s website, to sites not covered by this Policy and potentially governed by different privacy practices.
We recommend reviewing the privacy policies of those websites before providing any personal information. Groupe Qualinet provides these links for your convenience only and is not responsible for the data practices of those third-party sites.
Access, Modification, Withdrawal of Consent to Personal Information, and Complaints
Under privacy laws, you have rights regarding the personal information we hold about you.
We make reasonable efforts to ensure your personal information is accurate, complete, and current. Updates are made as required by law or upon receiving new information from you.
Please inform us of any changes. To exercise your rights, contact our Privacy Officer listed in Section 12. Requests will be processed in accordance with applicable laws.
If you have any concerns, questions, requests, or complaints about the Policy or how we handle your personal information, or if you wish to access, correct, or withdraw your consent to your data, please contact our Privacy Officer:
Privacy Officer
Address: 434, des Montérégiennes, Québec
(QC) G1C 7H3
Email : Click here
Phone : 1 888 715-9911
Our Privacy Officer will review your request and may contact you for additional information. We will inform you of the outcome.
Groupe Qualinet reserves the right to update this Policy at any time. Any changes will be posted on our Site and take effect upon publication. If necessary, we will take reasonable steps to inform affected individuals of significant changes.
If you disagree with the changes, you must stop accessing and using the Site before they take effect. Continued use of the Site constitutes acceptance of the amended Policy.
You may contact our Privacy Officer to request the latest version of this Policy.
RBQ : 8108-6662-03
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